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We respond within 24 hours on business days.

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Response time Within 24 hours, business days
Registered office 1201 3rd Ave, Ste 800, Seattle, WA 98101
Company Gold Rush Socials LLC · 4391027

This is a free social-casino platform. We do not process payments. Support queries cover accounts, gameplay, and responsible play only.

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Quick Support Answers

I lost my Gold Dust Tokens — what do I do?

Your balance resets automatically when you refresh the page. You start with a fresh stash of 50,000 Gold Dust Tokens every time — no action needed on your part.

I'm having trouble with the game in my browser.

Make sure you're using a modern browser (Chrome, Firefox, Safari, or Edge) and that JavaScript is enabled. Clearing your browser cache often resolves display issues. If the problem persists, email us with the browser name, version, and device type.

How do I delete my account?

Email support@goldrush-socials.com with the subject "Account deletion request" and the email address on your account. We process deletions within 7 business days.

Is there a responsible-play support line?

Yes. The National Problem Gambling Helpline is available 24/7 at 1-800-522-4700. Our full responsible-play guidance is at goldrush-socials.com/responsible-play.